FAQ: Payments and payment
How do I put money into my account?
There are several ways to put money into your account. In your player statement, you can click on ‘Deposit.’ Before depositing money, you will have to select a payment method. You can choose from iDeal (for Dutch account holders), Bancontact Mister Cash (for Belgium account holders), Visa or Mastercard, Neteller, Skrill/moneybookers and telephone payment. Then, you need to select the deposit amount. The final step is the deposit confirmation.
Depositing money with iDeal
iDeal offers you a safe, easy and quick way to deposit money in BigBang Casino. If you use the Rabobank, ABN AMRO, ASN Bank, ING, SNS Bank Friesland Bank, RegioBank, Triodos Bank of Van Lanschout Bankiers online banking system, you are able to deposit money on your BigBang account directly via iDeal. Only Dutch account holders are entitled to use these online banking systems and to upgrade their player account with iDeal.
Depositing money with Bancontact Mister Cash
Bancontact Mister Cash offers you a simple and quick way to deposit money in BigBangCasino. Belgium account holders can use Mister Cash to upgrade their account, but only the account holders that use the online banking system of Dexia, Fortis, ING, KBC, CBC, AXA bank or the VDK Spaarbank.
Depositing with Neteller
Neteller is an online account on the internet. It is also known as e-wallet. There are several ways to deposit money on your Netller account, which allows you to transfer money to BigBangCasino with Neteller in order to upgrade your player account. Creating a Neteller account only takes a few minutes of your time. After upgrading your player account via Neteller, the amount will be added to your balance straight away. Click here to create a Neteller account. Would you like to deposit money via Neteller? Please be informed you will have to fill in your Account ID and Secure ID of your Neteller account.
Depositing by telephone
BigBangCasino also allows Dutch and Belgium players to make telephone payments. Dutch players can upgrade their player account via telephone number 0909-0400040 (€1,30 for each call. You will receive a code which needs to be filled in in order to upgrade your account. Belgium players can upgrade their account via telephone number 0905-77800 (€ 2,00 for each call). In order to make telephone payments, you will first need to send a copy of your ID and a statement of your telephone bill. This is for your own safety and BigBangCasino tries to prevent fraud this way. After BigBangCasino has received the requested documents, you are able to make telephone payments.
Depositing money with Visa or Mastercard
BigBangCasino also allows you to deposit money via Visa or Mastercard. With Visa or Mastercard it is easy and safe to deposit money. If you use your credit card to deposit money, the amount of money will be added to your casino balance straight away. In case you won a large prize in the casino and you want to have it cashed via your credit card, BigBangCasino may ask for verification of your credit card.
Depositing with Skrill/moneybookers
Skrill, i.e. moneybookers, is an e-wallet which allows you to do online payments. Skrill works the same way as Neteller. Click here to create a Skrill account.
Depositing with Paysafecard
Paysafecard is a prepaid card which you can use to pay discretely at BigBangCasino. You can purchase a Paysafecard at one of more than 450.000 locations. Each paysafecard contains a unique 16 character code, you can use this code on BigBangCasino to transfer the funds on the card to your wallet. You do not need to enter any personal information in order to acquire or pay with a Paysafecard, this way your payment is always secure and discrete. In order to make Paysafe payments, you will first need to send a copy of your ID.
What is the minimum deposit amount?
In BigBangCasino the minimum deposit amount is € 20,-, and the maximum deposit amount is € 10,000,-
When and where can I make a payment request?
Go to your player statement and click on the Euro button to go to the transaction page. Paying out is only possible via bank transfer, which requires you to fill in some details. You will see a statement which mentions your balance. The required minimum casino balance in order to make a payment is € 25,-. In case your casino balance is higher than € 25,-, you can fill in the desired deposit amount. In order to confirm, click 'Pay out’.
How long does it take for a payment request to be processed?
The BigBangCasino tries to process your payment within 48 hours. Obviously, this also depends on your bank. Please take into account that banks take about 1 to 3 working days to process a payment. In case your payment request is done in the weekend or on a public holiday, your payment will be processed the next working day
Why are my personal details verified after winning a large prize?
If you have won a large casino prize of € 2,000,-, and you would like to have this prize paid out, the casino will verify your personal details because we want to make sure the prize ends up with the right person. The casino may ask you to send a copy of your ID or passport, and a bank statement.
How many times a day can I make a payment request?
In BigBangCasino you can make a payment request once a day.
Free player coupons
BigBangCasino offers as a special promo free play coupons containing a special free play code. In case one off these coupons is awarded to a player the coupon code can be filled in on the deposit page.